Northumberland Holiday Cottages
Carpenters Court - Riverbank Road - Alnmouth
Alnwick - Northumberland - NE66 2RH - UK
TEL: 01665 830783

Privacy Policy

The following statement outlines how Northumbria Coast & Country Cottages (NCCC) uses information that is gathers

  • What information we (NCCC) collect about you and how.
  • What this information is used for.
  • Your rights.
  • Third party organisations
  1. The Information We Collect:
    We (NCCC) track the domains from which people visit our website and we use the information to identify marketing trends.

    Personal details are entered by visitors on various forms throughout the site. These include brochure request form and also for reserving a property.

    Currently, NCCC uses personal information as a basis for notifications to users, called "opt-in" emails.

  2. What will the information be used for?
    Where names, addresses & other personal information including email addresses are collected on our website, they will only be used by NCCC and we will never pass that information on to any third parties.

    "Opt-in" Emails:
    Users may "opt-in" to receive site notifications, newsletters or other information via email. Users may remove themselves from such services at any time at their discretion. Any email sent to an "opt-in" list will include directions for how a user may remove him or herself from the list, or a URL where the user may find such directions.

    Other Notification:
    In order to implement or enforce the Terms of Service of the NCCC website, we may use personal information to contact users on an individual basis.

    Direct Marketing:
    As part of our business marketing activity, we may send information relevant to NCCC services to individuals on our database. Individuals may at any time request not to receive such information in the future by contacting NCCC direct.

    Surveys and Resulting Information:
    We may conduct surveys or other studies of our customer base and use this information for internal marketing. Participation in such surveys is at the user's option; NCCC does not conduct mandatory surveys.

  3. Other Information:
    At no time, unless such disclosure is required by law or a user specifically authorises such disclosure, will NCCC disclose individual user personal information that is not publicly available to unrelated third parties.

    Should we become aware that site security is compromised or user non-public information has been disclosed to unrelated third parties as a result of external activity, for example external security attacks, we shall take reasonable measures, including internal investigation and notification to and cooperation with law enforcement authorities.

    If NCCC becomes aware that a user's personal information provided to us has been disclosed in a manner not permitted by this Privacy Policy, we shall make reasonable efforts to notify the affected user, as soon as possible and as permitted by law, of what information has been disclosed, to the extent that we know this information.

    To update the privacy policy, we will both post the changed version and its effective date at this page. Concurrently with any change to the core privacy policy.

    Our website contains links to other website's, whether owned or controlled by NCCC affiliates or unrelated third parties. NCCC is not responsible for the privacy policies and practices of any linked website.

  4. Contacting Us:
    If you have any questions about this privacy statement, the practices of this site, or your dealings with NCCC, our full contact details are listed on our Contact Us page, and at the top of this web page.